![]() ![]() Check the latest version available on this page: ģ. Check the currently installed version by clicking the help icon within DinoCapture 2.0 (it looks like the letter "i") then click "About DinoCapture"Ģ. "To start a live video feed please plug in the Dino-Lite or Dino-Eye via USB."Ī) Make sure the latest DinoCapture software is installedġ. (Sometimes security settings on your computer or set by your IT department might get in the way of changing the saving location or accessing the automatic updates).ĬOMMON ISSUE: DINOCAPTURE SOFTWARE OPENS WITHOUT ERROR, BUT DEVICE IS NOT RECOGNIZED OR LIVE VIDEO DOES NOT START If safe mode resolves the issue you were experiencing, it's likely that one of these things was causing a problem. Click "Apply" and then double-click the DinoCapture 2.0 icon to run DinoCapture Running DinoCapture in safe mode will use the default for saving location (in your "Documents" folder) settings and disable automatic updates for DinoCapture. The contents of the target box should now look something like this: "C:\Program Files (x86)\DinoCapture 2.0\DinoCapture.exe" -safeĥ. In the very end of the "Target" box after the end quote, type in: -safe (space, hyphen, "safe")Ĥ. Select the "Shorcut" tab and find the "Target" boxģ. Right-click on the DinoCapture 2.0 desktop icon and select "Properties"Ģ. To avoid this issue in the future, either use the "Save as" feature within DinoCapture to save a copy for editing externally, or copy the file directly through Windows Explorer and then use the copy to edit externally. B. This can sometimes happen if you try to modify pictures used by DinoCapture by using a different program. ![]() Your previous folder and all existing pictures will be saved in the folder you renamed to "Digital Microscope Old".) If this resolves the issue, it's likely that one of the pictures or accompanying data files was corrupted. Run DinoCapture 2.0 and a new "Digital Microscope" folder will be created automatically Doing this will reset your DinoCapture saving folder to the default state. Add the word "Old" to the end of the folder name, so it becomes "Digital Microscope Old"ĥ. Right-click the "Digital Microscope" folder and select "Rename"Ĥ. Inside the "Documents" or "My Documents" folder, find the "Digital Microscope" folderģ. Click on the Windows Start Menu and then click "Documents" or "My Documents"Ģ. Rename the "Digital Microscope" folder to create a new settings folderġ. "Microsoft Visual C Runtime Library Runtime Error! Program: C:\Program Files (x86)\DinoCapture.exe This application has requested the Runtime to terminate it in an unusual way." A. When trying to run DinoCapture, an error messages pops up indicating "Microsoft Visual C Runtime Error", but with no specific error number. COMMON ISSUE: MICROSOFT VISUAL C RUNTIME ERROR
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